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Browser Settings for Millennium

Q. I'm having problems placing holds / updating my PIN /
updating my personal information.

Santa Fe Public Library's online catalog is optimized for use
with the Microsoft Internet Explorer version 7 (IE7) web browser. While
we don't officially support Netscape, Firefox or Safari, we have found
that most of the site functions well in these browsers. As every
person's situation (PC setup, software, web browser, etc.) is unique, we
are not always able to reproduce or address errors.

The following tips can help ensure your ability to access your patron record:

Cookies | Clear your Cache and Cookie Files | Enable Java and Javascript

Pop-up Blockers | Content Advisor | Firewalls & Security Suites


Cookies

Your browser must be set to accept "cookies" in order to log in and
perform functions in your patron record (update your personal
information or PIN, place holds, renew items, etc.). Cookies, as you
may know, are pieces of identifying information created by the site and
temporarily stored on your hard drive. If your browser is set to not
accept cookies, you will unfortunately continue to experience problems
logging in and navigating through the site. Depending on what browser
you have the choice of enabling cookies is usually located under an
Internet Options or Preferences tab. To enable cookies or check to see
if they are enabled, please use the following steps:

  1. Click on Tools.
  2. Choose Internet Options.
  3. Click on Privacy tab.
  4. Click on Advanced.
  5. Check the over-ride box.
  6. Enable/accept cookies.
  7. Click on Always allow session cookies.

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Clear Your Cache and Cookie Files

If you are using an Internet Explorer browser, please follow these
instructions to clear your cache and cookie files:
  1. Open your Internet Explorer browser.
  2. Click on Tools.
  3. Choose Internet Options.
  4. Under the General tab > Browsing History, click Delete Browsing History.
  5. Delete Temporary Internet Files, Cookies and History.
  6. Also under Browsing History, click Settings and make sure that your browser automatically checks for newer versions of stored pages.
  7. Click OK.
  8. Restart your browser

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Enable Java and Javascript

You must have JavaScript enabled when using the catalog. JavaScript
allows certain functions of the catalog to run. Not having JavaScript
enabled blocks these functions. If you are using Internet Explorer,
please follow the steps below to enable Java:

  1. Click on Tools.
  2. Choose Internet Options.
  3. Click on the Security tab.
  4. Make sure the security level for this zone is no higher than
    Medium-high.
  5. Click on Custom level.
  6. Scroll down to scripting and make sure that Active scripting is
    enabled.
  7. Click OK.

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Pop-up Blockers

If you use the pop-up blocker function, disable the pop-up blocker for
both of the following sites:


Content Advisor

If you are using the content advisor feature, you need to have enable
access to the library catalog and Web site via Internet Explorer:

  1. Go to Tools.
  2. Click on Internet Options.
  3. Click on Content tab.
  4. Under Content Advisor, if you've enabled, click on Settings.
  5. Under Approved Sites, add santafelibrary.org and
    catalog.ci.santa-fe.nm.us.

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Firewalls/Security Suites

Sometimes firewalls and security suites block sites, including our
online catalog and databases. Specifically, you'll need to check to make
sure the software does not block cookies and browser privacy is
disabled. In addition, you may need to temporarily disable your firewall
to successfully log in. You can then enable your firewall when you are
finished using the library's web site. Follow the instruction manual
that came with your firewall to disable and enable your firewall.

Still having problems?

Call the reference desk at your local library, or e-mail us at library@santafenm.gov.

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City of Santa Fe

Santa Fe Public Library
is an agency of the
City of Santa Fe,
Community Services Department.



Santa Fe Public Library
150 Washington Avenue
Santa Fe, NM 87501
(505) 955-6780
library@santafenm.gov


Last update: July 8, 2008.